Legal

Refund Policy

Last updated: October 29, 2026 · Operator: Tiny Desk AI, Hong Kong · Contact: support@tinydeskaimeme.com

Summary

Failed or interrupted renders return their credits automatically. For an unused pack, contact support within 7 days of purchase to request a purchase refund.

Failed and interrupted renders

If a video fails to generate (provider error, safety filter) or is stopped after the 30-minute limit, the credits for that generation are returned to your balance automatically. You can see every charge and refund in your credit history.

Credit validity

Purchased credits never expire while your account is open.

How to request a refund

Email support@tinydeskaimeme.com from your account email with the date of the purchase. Approved refunds go back to the original payment method through Stripe, usually within 5–10 business days.

Purchases are sold through Link, operated by Stripe, which handles payment support. You can also ask Link support (support.link.com) about a charge or a refund within 60 days of purchase. Refunds include any sales tax or VAT you paid. Refunded purchases may have their unused credits removed.